match.com is dishonest scam fraud cheat

Yes, match.com is a ripoff and scam. I have in the past received emails I can't open, or even see who looked at me, without paying. It seems it always happens whenever I stop paying. Then they are either russian or someone being paid, as after I contact, I never hear back.
Now match.com has gone too far. I paid for a six month guarantee and they are not honoring it. I emailed them and they said I didn't sign up for it. Yet, every month I saw the guarantee symbol, and completed the requirements. I called them directly, was put on hold for 15 minutes and then told, that I did not contact enough people. Bullshit. Liars. Cheats. They stole another $100 from me without my permission. I would not have signed up for another six months. They just took it and won't refund. Shame on you match.com and shame on you Dr Phil.